If your IP camera isn't powering up when connected to the SeeEyes SC-IPU601 High Power IP Over UTP Transmission Solution, try these troubleshooting steps:
- Check the PoE LED Status: Make sure the PoE LED on the Receiver unit and the PWR LED on the Transmitter unit are lit. If they aren't, there could be a power supply problem.
- UTP Cable Inspection: Ensure the UTP cable connecting the Transmitter and Receiver is firmly plugged in and isn't damaged.
- Power Source Verification: Double-check the power adapter or PoE Hub connected to the Receiver. Confirm you're using the correct power source.
- Exclusive Adapter Usage: Verify you're using the recommended exclusive adapter (56V) for the SeeEyes SC-IPU601 system.
- Camera PoE Compatibility: Confirm that your IP camera supports the PoE (Power over Ethernet) function. Some cameras may need an additional power source.
- Transmitter PoE Switch: Check the PoE switch status on the Transmitter. The PoE LED on the Transmitter should be illuminated.
- Network Cable Wiring: Ensure the network cable is wired correctly, following the manufacturer's suggested configuration.
- Distance and Compatibility Check: Make sure your transmission distance is within the recommended range and that your Network Video Recorder (NVR) is compatible with your camera.
Following these steps can help you diagnose the issue. If the problem persists, please contact the SeeEyes service center for further support.
