
The best years for the Journey are 2017 and 2020. The 2020 model year, being the final production year, stands out with the fewest reported problems and no major recalls, making it the most reliable choice overall. The 2017 model is also a top pick for its improved dependability and modern features. For budget-focused buyers, 2015-2016 models offer a solid compromise of value and reliability over earlier versions.
When evaluating the best model years, reliability data and owner complaints are critical. The 2020 Dodge Journey represents the peak of the model's development. According to NHTSA complaint data, it has the lowest number of owner-reported issues and no significant safety recalls. This final model year benefits from all prior refinements, though it was only available with the 2.4L four-cylinder engine, as the V6 was discontinued.
The 2017 model year is another excellent choice, often praised for better build quality and fewer electronic gremlins than its predecessors. It offers the desirable 3.6L Pentastar V6 engine and the available 8.4-inch UConnect touchscreen, striking a good balance between features and dependability. Market analysis from sources like Consumer Reports and J.D. Power indicates a noticeable drop in problem rates for Journeys from 2017 onward.
For those seeking a more affordable entry point, the 2015 and 2016 model years are considered decent. They feature the updated 3.6L V6 and show marked reliability improvements over the first-generation models (2009-2010). However, they may still exhibit some common issues like premature brake wear or minor electrical faults at higher mileage.
Key Model Year Comparison:
| Model Year | Key Strengths | Common Considerations | Best For |
|---|---|---|---|
| 2020 | Fewest NHTSA complaints, no major recalls, latest features. | Only 4-cylinder engine available, highest used price. | Buyers prioritizing maximum reliability. |
| 2017-2019 | Improved reliability, available V6 power, modern tech. | Some reports of electronic issues (UConnect). | Buyers wanting a balance of power, features, and value. |
| 2015-2016 | More affordable, reliable V6 engine option. | Higher likelihood of wear items (brakes, suspension) needing service. | Budget-conscious buyers who want the V6. |
Years to avoid are primarily the 2009 and 2010 models. These early years had significant issues with engine overheating due to faulty plastic coolant components, problematic Totally Integrated Power Modules (TIPM) causing electrical failures, and chronic braking problems. While 2011-2014 models saw improvements, they still have higher rates of transmission issues, exhaust manifold cracks, and water leaks compared to later years.
Regardless of the year, a thorough pre-purchase inspection is essential. Focus on checking for coolant leaks from plastic fittings, listening for exhaust manifold tick, testing all interior electronics (especially UConnect and backup cameras), and assessing brake and suspension condition. The optimal purchase is the newest, lowest-mileage V6 Journey you can afford, with a 2017 or later model providing the best long-term ownership experience.

As a mechanic who’s seen a few of these come into the shop, my straightforward advice is to skip the early ones. If a customer asks me, I tell them to look for a 2017 or newer. Those models just have fewer recurring headaches. The 2020 is rock-solid, but you’re stuck with the weaker four-cylinder engine.
The V6 in the 2017-2019 models is a much better motor. The things I constantly fix on older Journeys—cracked exhaust manifolds, leaking thermostat housings, electrical ghosts—pop up far less often in these later years. Always get a full inspection, but you’re starting on much better footing with a 2017+.

We bought a used 2017 Journey GT two years ago for my family. With three kids, the third row was a must, and the price was right compared to similar SUVs. We specifically avoided models before 2015 after reading about all the problems online.
Our 2017 has been mostly fine. The UConnect screen sometimes freezes and needs a reboot, which is annoying. We also had to replace the rear brakes sooner than expected. But no major breakdowns. The V6 has plenty of power for road trips. It’s not the fanciest or smoothest car out there, but for the money, it gave us the space we needed. I’d recommend this model year if your budget allows it.

Focusing on cold, hard data points to the 2020 Journey as the most reliable year. It has the best complaint record with the NHTSA. For a vehicle not known for top-tier dependability, picking the final model year means you get all the manufacturing fixes and refinements.
The trade-off is performance. The 2020 model lacks the V6 option. For some buyers, the superior predicted reliability of the four-cylinder is worth the power sacrifice. For others, the enhanced driving experience of the 2017-2019 V6 models, which still show strong reliability gains over earlier years, is the better compromise.

Let’s talk about value and expectations. The Journey’s appeal is its low upfront cost for a three-row vehicle. Knowing that, your goal is to minimize its known weaknesses. That’s why the later years are emphasized.
Target 2017+. The sweet spot is finding a 2017 or 2018 V6 model with a good service history. You avoid the severe issues of the 2009-2014 period and get the more robust powertrain. The 2020 is the safest bet mechanically but feels underpowered. Before any Journey, a pre-purchase inspection is non-negotiable. Have the mechanic check the exhaust manifolds for cracks, scan for persistent fault codes, and pressure-test the cooling system. Budget for earlier-than-average brake and suspension component replacements. This isn’t a buy-and-forget vehicle; it’s a value proposition that requires informed, proactive maintenance.


