What to Do If You Can't Check License Plate Progress on 12123?

2 Answers
MacLuna
09/03/25 7:38am
If you can't check the license plate progress on 12123, you can wait patiently for a few days and check again, as there might be a delay in platform information updates. Below is relevant information about the Traffic Management 12123 platform: 1. Software Introduction: 'Traffic Management 12123' is the official mobile client application of the Ministry of Public Security's Internet-based comprehensive traffic safety service management platform (hereinafter referred to as the Internet platform). It is developed and technically supported by the Traffic Management Research Institute of the Ministry of Public Security. This software serves vehicle owners and drivers nationwide. 2. Implementation Plan: In the second half of 2015, the Internet service platform 'Traffic Management 12123' APP was piloted. By the end of the year, it was launched on Apple and Android markets, and the APP service function was simultaneously activated in the first batch of 19 provinces that promoted web and SMS services. The nationwide promotion was completed in the first half of 2016.
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JessicaAnn
09/16/25 2:12am
I've encountered this before. There are usually two common reasons why you can't check the progress on 12123: either the information is still queued at the DMV for system entry, especially during peak periods like the beginning or end of the month when many people are getting license plates; or the details you entered don't match the DMV records, such as entering one digit wrong in your ID number or having a rare character in your name that the system can't recognize. Here's what you can do: Don't panic, wait for 3 working days after selecting your plate number before checking again, as the DMV needs time to process the plates and documents. If it's still not showing after a week, the most reliable way is to bring your ID to Window 20 at the DMV—they have an internal system that shows real-time status. Oh, and don't forget to double-check the SMS confirmation you received after selecting your plate number. Some people miss the final confirmation step, which causes the process to not take effect.
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