What is the scope of the automobile three guarantees?

[Jackie]

Automobile three guarantees refer to repair, replacement, and return of automobiles. Below is an introduction to the relevant content: Household automobile products: For household automobile products that meet the replacement conditions, if the seller does not have household automobile products of the same brand and model, or can only provide products with lower configurations than the original vehicle for replacement, the consumer may choose to return the product, and the seller shall process the return for the consumer. Warranty period: For vehicles under repair for more than 5 days, the owner has the right to request a replacement vehicle. During the warranty period, if a household automobile product has quality issues, the consumer can receive free repairs with the three-guarantee certificate provided by the maintenance personnel, including labor and material costs. This covers items such as fuses, platinum parts, bulbs and lamp covers, automobile glass, bellows, knitted fabrics, artificial leather, foam, etc.

[DeArianna]

After buying a car last year, I realized the importance of the three-guarantee policy. Simply put, if a new car encounters quality issues like engine shaking or transmission jerking within two years or 50,000 kilometers, the manufacturer must repair it for free. If the problem persists after two repairs, or if there's a safety risk such as brake failure, you can request a replacement or refund. But don't misunderstand—the three-guarantee only covers manufacturing defects, not human-caused accidents or normal wear like tire aging. My friend’s car had a faulty engine, and after three failed repairs, he got a new car. I recommend carefully reviewing the warranty agreement when buying a car, performing regular maintenance, and keeping repair records—these can save a lot of hassle when filing a claim. For used cars, the three-guarantee may be shortened to 10,000 kilometers or one year, so check the contract to ensure your rights are protected.

[MacGrant]

Through interactions with various customers, I've found that the Three Guarantees coverage is straightforward: within the first two years or before reaching 50,000 kilometers, any product quality issues such as non-functioning air conditioning or short circuits are covered by the manufacturer for free repairs. If the problem recurs or poses safety risks, like steering wheel failure, and remains unresolved after multiple repairs, you can apply for a vehicle replacement or refund. Normal wear-and-tear parts like brake pad wear are not included. It's advisable for owners to regularly check fluids and tires, addressing minor issues promptly to prevent them from escalating. Keep all repair receipts and invoices, and report any problems immediately to the 4S shop or service center without delay. Used cars often come with limited warranties, significantly shorter in duration, so always test the vehicle's overall condition before purchase to avoid disputes later on.

[DelGrace]

I think the auto three-guarantee policy is quite straightforward: within two years or 50,000 kilometers of purchasing a new car, if quality issues arise, such as engine smoke or dashboard errors, they must be repaired for free. If the problem persists after two repair attempts, consider a replacement or refund. Remember, this doesn't cover normal wear and tear or aging parts—check the manual for coverage details when buying. Always pay attention to unusual sounds or vibrations and address them promptly. The three-guarantee is just a backup; don't rely on it too much. Keep all maintenance records handy and approach the dealer directly if needed.

[FinnRose]

As a buyer, I fully understand that the three guarantees are my rights: For quality issues within two years or 50,000 kilometers of a new car, such as unstable idling or lighting malfunctions, the manufacturer must provide free repairs; if the problem persists after two repairs or involves safety hazards, I can request a replacement or refund. Don't be fooled by dealers—actively gather evidence by taking photos and recording dates, and address any issues immediately at the 4S shop without delay. Regular maintenance can prove proper usage, making claims easier. Used car warranties are often reduced, so carefully review the terms and duration before purchasing.

[EllieMarie]

The three-guarantee policy covers manufacturing defects for new cars within two years or 50,000 kilometers, such as transmission skipping gears or wiring aging that needs repair. After expiration, the warranty is void, so it's advisable to purchase extended service. For used cars, the three-guarantee often lasts only one year or 10,000 kilometers. Before buying, thoroughly inspect the chassis and electronic systems. Don't ignore minor issues during daily driving, like engine noise—address them immediately to prevent major breakdowns. Keep maintenance records to prove liability and perform regular maintenance to optimize vehicle condition.