
If your car has been towed in New York City, the fastest way to find it is to use the NYC Department of Finance's vehicle towed locator online or by calling 311. Your car was most likely towed by the NYPD for a parking violation or by the Sheriff's office for unpaid fines. You'll need your license plate number to start the search.
The online system will tell you which tow pound (also known as a police impound lot) is holding your vehicle. There are several pounds located throughout the boroughs. The table below lists the primary facilities.
| Tow Pound Name | Address | Borough | Contact Number (for direction) |
|---|---|---|---|
| NYPD Bronx Tow Pound | 3040 Park Ave, Bronx, NY 10451 | Bronx | (718) 671-4600 |
| NYPD Brooklyn Tow Pound | 260 Coles St, Brooklyn, NY 11231 | Brooklyn | (718) 330-2040 |
| NYPD Manhattan Tow Pound | 1 Pike Slip, New York, NY 10002 | Manhattan | (212) 325-0271 |
| NYPD Queens Tow Pound | 31-22 College Point Blvd, Queens, NY 11354 | Queens | (718) 433-2130 |
Once you locate your car, you must go to the pound in person to retrieve it. Be prepared to pay all relevant fees. This includes the towing fee, which can be over $180, plus a daily storage fee that starts accruing after the first 12 hours. You must also provide proof of ownership (registration and ) and a valid driver's license. Most importantly, any outstanding parking tickets or judgments on the vehicle must be paid in full before the car will be released. Payment is typically required in cash, certified check, or money order. The process can take several hours, so plan accordingly.

Don't panic. Grab your license plate number and head straight to the NYC 311 website. Use the "Find Your Towed Vehicle" tool. It's the most direct line to the impound lot. The site will instantly tell you where your car is and, crucially, the total amount you owe. It saves you from running all over the city. Just be ready to pay those tickets and towing fees in cash.

I've been through this. The first thing you do is call 311 from any . It's the city's info line. Tell the operator your plate number. They'll connect you to the right records system. They can confirm it was towed and give you the address of the pound. It’s a lot easier than trying to search on your phone while you’re stressed out. This way, you get a human to point you in the right direction before you even leave the house.

Check the spot where you parked. Seriously. Look for a bright orange sticker, usually placed on a nearby signpost, light pole, or even the ground. The NYPD is supposed to leave a notice that states the reason for the tow and the specific pound where the vehicle was taken. This information is your best starting point. If you see that sticker, you can skip the online search and head directly to the address listed, but you should still confirm online or via 311 as mistakes can happen.

Time is money, and storage fees add up fast. The moment you realize your car is gone, act quickly. Use the official NYC.gov website or the 311 mobile app. Having your plate number ready is key. The system is updated regularly, so it's reliable. Once you have the location, gather your registration, , and a form of payment. Expect to pay several hundred dollars to get your car back, especially if you have old tickets. It's a tough lesson in NYC parking rules.


