How to Cancel a Driving Test Appointment via 96111?

[StKarter]

Log in to the local "Traffic Safety Comprehensive Service Management Platform" on a computer using your account credentials. On the homepage, locate the option to cancel the local test appointment, click to enter the section, obtain the verification code, and proceed to cancel the test.

[DelHope]

I've helped a friend with this before. The most common way to cancel a driving test appointment is through the Traffic Management 12123 APP. First, open the mobile app and log into your account. Find the 'Exam Appointment' function on the homepage and click into it to view all scheduled sessions. Select the exam you wish to cancel, carefully verifying the test center and time to avoid mistakes. A confirmation window will then pop up on the screen—just click 'Cancel.' However, note that you must complete this operation at least one day before the exam; otherwise, the system will lock and prevent cancellation. In case of emergencies, directly call the customer service hotline at 96111. After connecting, follow the voice prompts to select manual service, then provide your ID number and appointment code—the representative will handle it immediately. It's best to call after 9 AM to avoid peak hours and reduce the chance of busy signals.

[ReaganLynn]

Once when I had to cancel a scheduled driving test due to a business trip, I researched the cancellation process. First, download the Traffic Management 12123 APP from your mobile app store, register, and complete real-name authentication. On the main interface, click on 'Exam Appointment', then select your scheduled city and test center. When viewing your appointment list, note the 'Cancel Appointment' button in the lower right corner—gray buttons indicate the cancellation deadline has passed. In such cases, call 96111, press 2 for driving test services, and have your ID number ready when transferred to an agent. Upon successful cancellation, you'll receive an SMS notification; it's advisable to also take a screenshot for record-keeping. If the APP displays garbled characters or network lag, try logging in again several times.

[JordanAnn]

To cancel your driving test appointment, act promptly as the latest you can do so is three days before the test. Simply log in to the Traffic Management 12123 APP on your phone, navigate to the test appointment section, and locate the session you wish to cancel. Click on it to find a red 'Cancel Appointment' option—confirm twice to complete the process. If you've forgotten your password, retrieve it via the 12123 website before proceeding. Alternatively, calling is convenient: dial 96111, select the driving test service, and follow the prompts to enter your ID number—the system will automatically cancel your most recent appointment. Note that calls are easier to get through after 8 PM, and it's wise to have your appointment serial number written down in advance. Finally, don't forget to check for the SMS confirmation of your successful cancellation.

[OElliana]

Just helped my cousin cancel a few days ago, the key is to time it right. You can operate on the Traffic Management 12123 APP 24 hours before the exam, but it's a bit more troublesome if it's overdue. Log in to the exam page, select the reservation record, and confirm the cancellation. If you miss the deadline, call 96111 and follow the manual service instructions to explain the reason to the customer service. If the line is busy, don't hang up; usually, you can get through within ten minutes by waiting. Prepare your ID card and exam session information, as the customer service will need to verify your identity before processing. After a successful cancellation, remember to refresh the page on the APP to confirm the status to avoid oversight. The exam fee is usually refunded via the original payment method within three days. If you're in a hurry, you can call customer service again to urge the refund progress.

[Gilbert]

It's best to leave ample buffer time for canceling a driving test. Within 96 hours before the test, you can easily cancel it anytime using the 12123 APP with just a few taps on your phone. If it's close to the test date, call 96111, select the driving test service via voice prompts, and then connect to a representative. I experienced being hung up three times due to busy lines before getting through, but later found that calling between 7:00 AM and 8:00 AM is the easiest time to get connected. Required information includes your ID number, phone number, and the test center and date of your scheduled exam. After cancellation, the system will free up the slot for others, but exceeding three cancellations within three months will restrict your ability to book new tests. It's recommended to re-plan your schedule and book a new test after cancellation for maximum efficiency.