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Troubleshooting MOES MS-104B Smart Lighting Controller Wi-Fi Connection Problems

1Answers
DeAlessandra
12/17/2025, 01:34:00 PM

Successfully connecting your MOES MS-104B Smart Lighting Controller to your Wi-Fi network involves a few key steps. If you're encountering difficulties, here's a guide to help you troubleshoot and get your smart lighting up and running. First, ensure your smartphone is near the switch module and has a strong Wi-Fi signal. Confirm the wiring of the switch module is complete before attempting to pair it with your network. There are two primary pairing methods. The first method, often the newer, updated approach, requires both Wi-Fi and Bluetooth to be enabled on your phone. Open the Smart Life or Tuya app, tap the "+" icon, and select the MOES MS-104B device. Enter your Wi-Fi password and wait for the connection to complete. The second method, the traditional method, involves putting the switch into pairing mode. For a traditional switch, rapidly press the switch button 10 times until you hear continuous beeping. For a rocker light switch, cycle the switch on/off 20 times (10 cycles) until continuous beeping is heard. For the switch module itself, long-press the reset button until you hear a specific beeping pattern. Next, in the app, select the "+" icon and choose "Switch (Wi-Fi)" to add the device. Make sure your smartphone and the MOES MS-104B are connected to the same 2.4GHz Wi-Fi network. Look for a rapid blinking light on the switch module, which indicates pairing mode. The connection process typically takes between 10 to 120 seconds. Once paired successfully, the switch will appear in your app. If you're still facing issues, double-check that your phone and the switch are on the same Wi-Fi network and carefully follow the pairing instructions. Refer to the MOES MS-104B manual's troubleshooting section, or contact MOES customer support if problems persist for further assistance.

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