Updating the content on your IntelliTouch OHP-9000 IP Dual Audio Player is straightforward, offering several convenient methods depending on the zone you wish to modify. For Zone 1, which handles your message on-hold content, you have the following options: 1. Internet Update: Ensure your player is connected to your network via Ethernet or Wi-Fi. Then, visit www.cloudstream.com and follow the provided instructions to update your messages. 2. USB Update: Create an update via the online portal and save it to a USB flash drive. Insert the USB drive into the player's port; the link light will flash during the transfer. Once the light becomes solid, the update is complete, and you can safely remove the USB drive. This method doesn't require an internet connection. 3. Mobile Device Update: Download the Cloudstream Mobile Update Manager App from either the Apple iTunes App Store or the Android Google Play Store. The app will notify you of available updates, allowing you to follow the in-app instructions. This method leverages the player's wireless "hot-spot" feature and also doesn't need an internet connection. To update Zone 2, which provides streaming background music, you must choose the Cloudstream Background Business Music option at www.cloudstream.com. Through this web portal, you can select and schedule music stations for specific times. You can also incorporate branding messages and advertisements using the Storecasting tab within the production manager. Remember, you must first activate and register your IntelliTouch OHP-9000 IP Dual Audio Player on the online portal at www.cloudstream.com to access these update features. For more detailed guidance and troubleshooting, please consult the IntelliTouch On-Hold Plus OHP-9000 IP Dual Audio Player User Manual.
