How do I transfer calls on the Northland T58W desk phone?

[McLeah]

The Northland T58W touch screen desk phone provides several convenient call transfer options. Here's a guide to help you transfer calls effectively:

There are three main types of call transfers available:

1. Blind Transfer: This is a direct transfer where the call is immediately sent to the designated recipient without prior announcement.

   • Press the TRANSFER key.
   • Dial the phone number you wish to transfer the call to.
   • Tap and press the BLIND TRANSFER key.

2. Announced Transfer (Attended Transfer): This allows you to speak with the recipient before transferring the call.

   • Press the TRANSFER key.
   • Dial the phone number of the person you want to transfer the call to.
   • Tap the ATTENDED TRANSFER key on the screen and wait for the person to answer.
   • Announce the call, and then press the TRANSFER key again.

3. Transfer to Voicemail: This option sends the caller directly to the recipient's voicemail.

   • With the caller on the line, tap TRANSFER.
   • Dial *99 followed by the extension number. For example, to transfer to extension 1234, dial *991234.
   • Press the TRANSFER key immediately to complete the transfer.

By following these simple steps, you can easily manage and transfer calls using your Northland T58W desk phone.