
If you're seeing video stuttering when using your AVerMedia BU110, here’s how to troubleshoot: First, confirm you're using the provided USB3 cable and connecting to a USB3 port on your computer. Also, ensure your video input source (like a game console or camera) is securely connected to the BU110 and providing a stable signal. If you're capturing content from a device that uses HDCP (like some Android devices or game consoles), try disabling HDCP on the source device, as this can sometimes cause a black screen or stuttering. If these steps don't resolve the issue, contact AVerMedia's technical support at technicalsupport@avermedia.com for further assistance. For detailed instructions, refer to the AVerMedia BU110 user manual.


