Will the 4S store replace a cracked front windshield on a new car?

[SanDeclan]

They will replace it, but not necessarily for free. Here is some relevant information about windshields: Introduction: Windshields were an idea that Ford came up with in the 1920s, where two pieces of glass were sandwiched together with a layer of PVC plastic in between, creating a type of laminated glass. This technology is still in use today. Overview of glass repair: The air inside the glass is vacuumed out, and a special resin is then injected into the cracks and damaged areas. An ultraviolet light is used to cure the resin for repair. Practice has shown that 85% of damage caused by stone impacts can be repaired by using windshield repair kits.

[SanLilliana]

I just bought a new car, and the windshield cracked. I immediately went to the 4S store to inquire about the situation. Generally, for new cars within the warranty period, if it's a manufacturing quality issue, such as bubbles or internal cracks in the glass, the 4S store will definitely replace it for free. However, if it's external damage, like from a stone flying on the road, it's not covered by the warranty, and you'll have to pay out of pocket or file an insurance claim. I took it there, and the technician first checked the shape and location of the crack, took photos for evidence, and finally determined it was caused by a stone, suggesting I file an insurance claim. If it had been a quality issue, they would have replaced it directly. A cracked windshield on a new car affects driving safety, so don’t delay—go to the store promptly, and bring your purchase invoice and warranty manual to avoid a wasted trip. When driving, be mindful of the many stones on highways; driving slower can reduce the risk.

[LondynLynn]

The front windshield of the new car is cracked. When asking at the 4S shop whether it can be replaced, the main consideration is the cause of the crack. If the glass itself has defects, such as uneven material or installation issues, the 4S shop usually repairs it for free during the warranty period; but if it's due to external forces, such as collision or high-temperature cracking, they may charge for replacement. Driving directly to the shop for inspection is the fastest way, and bringing the warranty card to confirm the coverage is recommended. Don't delay, as a cracked windshield affects nighttime driving safety.