
You can get gas at any regular gas station when using an Enterprise CarShare vehicle. The process is straightforward: use the Enterprise CarShare fuel card located inside the vehicle, usually in the visor or center console, to pay for fuel. This card is pre-linked to your rental and is the primary method for fueling. You are responsible for refueling the vehicle if the fuel level drops below a certain point, typically a quarter tank, before returning it.
The program is designed for convenience. Major national chains like Shell, Exxon, Mobil, and Chevron all accept the Enterprise fuel card. You are not limited to specific stations. The key is to always use the provided fuel card for payment. Using a personal card will not be reimbursed.
Here’s a quick reference for the fueling process:
| Step | Action | Key Details |
|---|---|---|
| 1 | Locate the Fuel Card | Find the specific Enterprise CarShare card in the car (check the sun visor or glove compartment). |
| 2 | Pump Gas | Select the correct fuel grade (usually regular unleaded) as indicated on the vehicle's gas cap or rental agreement. |
| 3 | Pay with the Fuel Card | Use the Enterprise card at the pump or inside the station. Do not use your own payment method. |
| 4 | Keep the Receipt | Retain the paper receipt for your records until your trip is officially closed in the app. |
| 5 | Return Policy | Return the car with at least the same level of fuel it had when you picked it up to avoid refueling fees. |
If you cannot find the fuel card or it is declined, you should contact Enterprise CarShare member support immediately via the app or their 24/7 hotline. They can provide guidance and authorize payment over the phone. Planning your trips to include a fuel stop before returning the car ensures a smooth experience and avoids any extra charges.

















Just use the gas card they leave in the car for you. It’s that simple. I always find it tucked in the sun visor. Swipe that card at any gas station—Shell, BP, wherever—and you’re good to go. The only rule is don’t let the tank get too low before you bring it back. Fill it up on your way to the return lot so you don’t get hit with a fee. Never use your own card; you won’t get that money back.

As a frequent user, I appreciate the flexibility. The fuel card works at virtually all major stations, which is a huge plus. The main thing to remember is the reimbursement only applies if you use their designated card. I once had to use my own card in a pinch and had to submit a manual request through the app, which took a few days to process. It's much smoother to just use their system. Always take a photo of the receipt as a backup.

The process is clearly outlined in the membership agreement. You are obligated to return the vehicle with a fuel level matching the pickup state. The provided fuel card is the sanctioned payment method for this purpose. Should the card malfunction, the protocol is to contact member services before attempting an out-of-pocket payment. Failure to follow these procedures may result in service charges or reimbursement delays. It’s a system based on predefined rules for operational efficiency.

Yeah, it’s super easy. I just grab the car, and the first thing I do is check the gas. If it’s low, I swing by the closest station on my way to wherever I’m going. I’ve used the card at a bunch of different places without any trouble. The app sometimes even shows you nearby stations, but you really don’t need it. Just pump the gas, use their card, and you’re done. It’s one less thing to worry about when you’re running errands.


