What to Do If the 12 Points Are Not Cleared After Passing the Exam?

[DeAubrey]

If the 12 points are not cleared after passing the exam, you can consult the local vehicle management office or the traffic management department of the public security authority to determine whether it is due to network delays, failed review, or other reasons. Before the points on your motor vehicle driver's license are cleared, you must not drive a motor vehicle, as doing so would be illegal. Below are some important notes for the Subject 1 exam: 1. Arrive early at the meeting location: Try to arrive about 20 minutes early before the exam (make sure to check if you have your ID card before leaving), as Subject 1 is the first exam. The driving school will provide detailed explanations of exam techniques and important points when issuing the admission ticket. 2. Do not operate without permission: Before entering the exam room, remember to wear your chest badge, and it is best to turn off your phone or set it to silent. After being assigned a seat, wait quietly in your seat until the examiner gives instructions. Do not perform any operations, and especially do not click the "Confirm" button on the screen. 3. Pay attention to the video avatar: When starting the exam, your video avatar will appear in the top-left corner of the screen. Ensure that your entire face is clearly visible within the frame throughout the entire exam (you must face the camera during the entire process). If the printed score does not capture your full face, your exam score will be treated as zero.

[McGideon]

I passed the exam last time, but the 12 points haven’t been cleared yet—I’ve been through this before. Back then, after completing the safe driving course, I thought the points would be wiped clean, but when I checked the app, they were still there. I was anxious because driving with points unsettled me. I rushed straight to the DMV to get it sorted. They told me the system sometimes lags, and data sync delays are common. I brought my score report and a copy of my license, queued up on the spot, and got it handled. The staff verified everything and manually updated it—then the points were gone. My advice: call the hotline the day after your exam to check the app status—don’t just wait. Driving responsibly is the easiest way to avoid trouble; save your points for emergencies. If they don’t clear, you might have to reschedule the exam or submit additional materials. Bottom line: safety comes first—don’t hoard points recklessly.

[OEverett]

Having driven for decades, I've seen plenty of points-related issues. Passing the test but still having points hanging is mostly due to backend processing delays or incomplete documentation. The DMV system occasionally glitches, especially during holiday peaks. It's best to visit in person early rather than relying solely on online checks. Bring all relevant certificates—sometimes a few clicks on their computer can resolve it. This reminds me to take driving points seriously. Passing the test is great, but unresolved points could accumulate fines for violations. If truly stuck, consider appealing through official channels. Remember, good habits far outweigh the hassle of reclaiming points. Safe driving is the golden rule.

[LaGenevieve]

Failed to see your points deducted after the test? Don't panic yet. Head straight to the DMV counter for inquiries. Their system can instantly check backend records - sometimes it's just unfinished procedures or delays. Bring your test certificate and ID card to complete the missing steps. From a friend's experience, I learned that score updates on apps often lag. Drive cautiously - prevention beats cure. Act quickly to clear points, as delays compound troubles.

[ODerek]

My passing score hasn't been cleared yet, and it turned out the system missed processing my documents. I immediately contacted the DMV to resolve it. The steps were simple: download the app to check current status, print the proof; go to the service hall to fill out forms; they verified on the spot - if I truly failed, I'd need to retake the test, otherwise it updates instantly. Don't procrastinate the process, handle it early for peace of mind. Driving points affect insurance premiums and road safety. Always pay attention to traffic rules to avoid point deductions at the source.

[SanBeau]

I've also fallen victim to passing the test but not having the points cleared. How long should I wait if the app shows no response? It's recommended to take a screenshot of the passing proof on the exam day, then contact the traffic management hotline or submit data through their website. The DMV's internal system might have a delay of a few days, so wait patiently before taking further action. If points aren't deducted in time, intervene promptly to avoid affecting your license renewal. The most reliable way is to obey traffic rules while driving to minimize additional point deductions. Points are like your car's safety lock—don't misuse them.