What is the reason for not being able to access the internet when connecting to CarPlay?

1 Answers
BryceRose
07/30/25 10:27am
If the car's infotainment system itself cannot connect to the internet, it will cause the phone to be unable to access the internet as well. Below are the relevant explanations: 1. Enable Local Network: In the phone settings - Cellular Data - turn on the Local Network Assistant at the bottom. According to the description, this feature automatically uses cellular data when the WiFi signal connected to the phone is weak, meaning it uses the phone's data. If the car's infotainment system itself has no data and WiFi cannot connect to the internet, it will automatically use the phone's data, which can solve the problem of the phone not being able to access the internet. 2. Join Hotspot: In the phone's WiFi settings, ignore the car's hotspot network, turn on the Auto-Join switch, and reconnect. This method is suitable for car owners whose vehicles come with wireless CarPlay from the factory. 3. Switch Hotspot: Switch to the car's infotainment system connecting to the phone's hotspot. Since phones before the iPhone 12 can only create a 2.4GHz hotspot, it may affect connection performance. This method is suitable for car owners who have retrofitted or added wireless CarPlay themselves. 4. Contact Customer Support: If none of the above methods can solve the problem of the phone not being able to access the internet when connected to wireless CarPlay, you can try contacting customer support.
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