What does the three guarantees for cars refer to?

[ODamian]

The three guarantees actually refer to guarantee for repair, replacement, and refund, collectively known as the three guarantees. When consumers purchase a car, they can enjoy the "three guarantees" policy. When buying a car, it is essential to pay attention. Before signing the contract, we should confirm whether the "three guarantees" policy is written in the contract. If quality issues arise in the car during the three guarantees period, the 4S store is required to provide free repairs for consumers and cannot charge for labor or material costs. A car is a highly complex product. A car is not just a machine, so when you pick up the car, you must inspect it. If there are problems with the car, do not accept it. When inspecting the car, first check if there are any defects on the body paint surface, then look for any dents on the body surface. Next, open the engine hood to see if the screws on major components have been removed or show signs of rust. Then, enter the car to check for any interior defects. Finally, start the engine for a test drive to listen for any abnormal noises or vibrations during operation and to feel whether the transmission shifts normally.

[Jeanette]

When buying a car, I care most about the manufacturer's three guarantees: repair, replacement, and refund. Repair means that if the car breaks down during the warranty period, such as engine failure or electronic system issues, and it's not due to our own misuse, the manufacturer must fix it for free. Replacement means if the problem can't be fixed or is too severe, like constant issues right after driving a new car, they will provide a brand-new car or part. Refund is for extreme cases, such as major safety hazards that can't be fixed or replaced, leading to a full refund. These services are usually valid for the first two years or up to 50,000 kilometers, whichever comes first. I once had a transmission issue that was covered under the repair guarantee, saving me thousands. So, when buying a new car, always confirm the three-guarantee terms to avoid being tricked by sellers. If problems arise, file a complaint with 12315 to protect your rights.

[McEzra]

Having worked in the automotive industry for over a decade, the Three Guarantees refer to three obligations promised by automakers: free repair of product defects, replacement of faulty components or the entire vehicle, and refund of the purchase price. To elaborate, free repair requires that the malfunction is not caused by human factors, such as mechanical failures addressed within the warranty period; replacement applies to irreparable defects, like recurring airbag issues; refunds are for critical defects such as brake failure. The validity period is two years or 50,000 kilometers, whichever comes first. In practice, owners must retain purchase invoices and maintenance records and promptly visit authorized 4S shops for inspection and repair. I've handled numerous cases where delayed action caused owners to miss replacement opportunities, so I advise everyone to contact manufacturers immediately upon discovering issues rather than waiting.

[MadelineLynn]

As a young car owner, I pay close attention to the car's three guarantees. It refers to the three services: repair, replacement, and refund. For example, if there's a problem with the car during the warranty period, it can be repaired for free; if the issue is significant, a new car will be provided; if all else fails, a refund will be issued. The validity period is two years after purchase or 50,000 kilometers driven. Nowadays, new cars come with this protection, so it's important to ask about the details before buying.

[LailaDella]

Having driven for decades, I deeply understand the value of the car's three guarantees: free repairs for faults, replacements for serious defects, and refunds for major risks. These are valid within two years or 50,000 kilometers. This policy stems from national regulations, protecting consumers from being scammed. The key is to frequently check maintenance records and not neglect minor repairs, lest they affect your rights.

[VonJosie]

After having children, when buying a car, I prioritize the three guarantees: the repair guarantee covers free repairs, the replacement guarantee provides new parts or a new car, and the return guarantee offers a safety valve for returns. These are typically valid for two years after purchase. It reduces the risk for family cars—if issues arise, like a broken air conditioner, you won’t have to pay out of pocket. It’s advisable to consult the salesperson about specific terms before purchasing to ensure worry-free family travel.