What does it mean when the ETC displays 'OBU disassembled'?
3 Answers
When the ETC displays 'OBU disassembled,' it may be caused by the user's unauthorized disassembly or relocation of the OBU device. It could also be due to the detachment or loosening of the electronic tag, which might trigger the anti-tamper switch, leading to OBU failure. Solution: Take it to the bank where the ETC card was issued for inspection. If the loosening or detachment was not caused by human intervention, simply reactivate it. ETC activation method: Insert and remove the ETC card twice consecutively until the electronic tag screen displays 'Bluetooth is on.' If inserting and removing twice without attaching the electronic tag shows 'Tag invalid,' this is normal and does not affect activation. Alternatively, you can directly press the button on the top of the electronic tag to enable Bluetooth. Turn on your phone's Bluetooth, open the corresponding mobile app (usually, there is a download QR code on the electronic tag), and enter the device activation interface. Click 'Connect Device' and wait patiently for the 'Connection successful' prompt. Once connected successfully, upload a photo of the vehicle's front to complete the activation.
I encountered the issue of the ETC displaying 'OBU disassembled' last year. While driving my car through the toll station, this prompt popped up on the screen, and I was a bit confused at the moment. The OBU, that small box, is the onboard charging device. If the system indicates it has been disassembled, it usually means the device isn't securely installed—possibly loosened or accidentally moved. The ETC system relies on communication between the OBU and the toll station's antenna for charging. Once it detects any abnormality with the device, it triggers an alarm. Common causes include the OBU mount not being firmly attached, the device shifting due to bumps while driving, or accidental knocks during car washing. If the OBU was indeed removed and reinstalled, the system would also log it as tampering. In such cases, I recommend first pulling over to check if the OBU device on the windshield is secure and whether its light is on. If unresolved, the toll gate might not let you pass, and additional fees could accumulate. Later, I went to a service point to have it reactivated, and everything returned to normal. Checking the device's position before driving can prevent a lot of trouble.
Wow, I encountered this warning as a newbie and it almost made me slam the brakes! The "OBU removed" display basically means your onboard toll collection device was either detached or displaced. ETC systems use these little gadgets to identify vehicles for automatic tolling, and they'll trigger an alert if the system detects improper OBU positioning, adhesive failure, or tampering. Possible causes include: the bracket wasn't securely fixed and fell off due to vibration, or you modified your car and accidentally disturbed the windshield mounting point. If this warning appears, it means toll collection failed - some places may even require back payment or penalty points. In my panic, I quickly checked forums on my phone which suggested first trying to firmly reseat and re-adhere the device, then restart the vehicle. If that doesn't work, visit a 4S shop or ETC service center - their professional tools can pinpoint the exact issue. Developing a habit of regular OBU checks can help prevent such situations.
