
While renowned for safety, models have documented reliability weaknesses primarily centered on early-generation infotainment systems, specific powertrain components in older models, and higher-than-average repair costs. Industry reliability surveys from sources like Consumer Reports and J.D. Power historically place Volvo below luxury segment leaders, noting improvement in newer models but a pattern of electronic glitches.
A significant weakness involves the Sensus infotainment system in models from the mid-2010s to early 2020s. Owners frequently report an unresponsive touchscreen, system lag, random reboots, and issues with Bluetooth connectivity. These are not just inconveniences but can affect core functions like climate control or navigation, leading to frustrating ownership experiences.
Transmission performance has been a noted sore point, particularly with the earlier 8-speed automatic gearboxes (Aisin Warner AW55/51) used in models like the pre-2018 XC60 and S60. Complaints include rough shifting, hesitation during acceleration ("transmission jerk"), and in rare cases, premature failure. Later models have shown marked improvement.
Electrical system gremlins extend beyond the main screen. Issues include premature 12V battery drain—often linked to software bugs preventing proper sleep mode—faulty sensors, and malfunctioning keyless entry systems. Diesel models, especially those with the 2.4L D5 engine, are prone to expensive Diesel Particulate Filter (DPF) and fuel injector failures if used primarily for short, urban trips.
Suspension components, such as control arm bushings and shock absorbers on older XC90 and XC70 models, are known to wear out faster than some competitors, leading to clunking noises over bumps and diminished ride comfort. Brake wear, while a consumable item, is often reported to be rapid on heavier SUV models, with associated noise being a common early complaint.
Ownership cost is a critical weakness. While purchase prices are competitive, parts and labor costs are aligned with premium German brands. This, coupled with the potential for the electronic issues mentioned, can lead to higher long-term maintenance expenses. The following table outlines common problem areas and their typical impact:
| Weakness Area | Common Models/Years Affected | Primary Symptom/Concern | Relative Repair Cost |
|---|---|---|---|
| Infotainment System | 2016-2021 S90, XC90, XC60 | Touchscreen lag, freezes, reboots | Medium-High |
| Transmission | Pre-2018 S60, XC60 (with Aisin 8-speed) | Rough shifts, hesitation, jerking | High |
| Electrical/Battery | Various models (2015-2020) | Parasitic battery drain, sensor errors | Variable |
| Diesel DPF/Injectors | D5 Diesel Models (pre-2020) | Reduced power, warning lights, regen issues | Very High |
| Suspension (Front) | Older XC90, XC70 | Clunking noises, reduced comfort | Medium |
Prospective buyers should prioritize newer models (typically post-2021) where many software issues have been addressed via updates and hardware revisions. A thorough pre-purchase inspection by a specialist for used models is essential to mitigate these known risks.

As someone who leased a 2019 XC60 for three years, my biggest gripe was the tech. That beautiful center screen was a source of constant frustration. It would freeze for a good 30 seconds on a cold morning before the climate controls responded. The voice command system misunderstood me more often than not.
Beyond that, the ride was firm, which some might call sporty, but on worn city roads, it felt jarring. I also noticed the brakes developed a slight squeal early on, which the dealer said was "normal" but never fully went away. It was a safe, solid car, but the day-to-day polish wasn't on par with its German rivals, especially for the price.

I’ve worked as an independent mechanic for 15 years, specializing in European brands. Here’s my straightforward take on ’s weak spots from the shop floor.
The older diesels with DPFs are a money pit if the owner does a lot of city driving. A forced regeneration or replacement is a major job. We also see a steady stream of cars from the last decade with electrical faults—phantom battery drains are a classic. You trace it for hours, and it’s often a software bug needing a dealer update.
Lastly, suspension parts like control arms and engine mounts on the SUVs wear out quicker than you’d expect. It’s not that they’re unreliable in a catastrophic sense, but they demand timely, and often costly, maintenance to stay in top shape. You can’t ignore the warning signs.

If you’re researching a used , focus your vetting on these specific points. For any model from about 2015 to 2020, test every function on the Sensus screen during your test drive. Spend 10 minutes playing with it—check responsiveness, switch between menus, pair your phone. Ask the owner about any software updates performed.
For diesel models, request full service history and look for evidence of longer highway drives essential for DPF health. A pre-purchase inspection is non-negotiable; ask the mechanic to specifically check transmission fluid condition (on automatics) and scan for any stored electrical fault codes that aren’t triggering a dashboard light.

Looking at ’s weakness profile requires a time-based perspective. Historically, models from the Ford ownership era and the early years of Geely’s ownership (roughly 2008-2018) carry the bulk of complaints regarding transmissions and early-generation electronics. These are the models that most significantly impacted brand reliability rankings.
The current generation of models, built on the SPA and CMA platforms, shows a clear corporate effort to address these flaws. The Google-built infotainment system in the latest cars is a direct response to Sensus’s shortcomings. Reported mechanical issues are less frequent, but the complexity of the new mild-hybrid and plug-in hybrid powertrains introduces a new layer of potential long-term concern.
Therefore, the weakness isn't static. For a buyer today, the risk shifts from widespread mechanical failure in older cars to managing the high cost of repairing complex systems—both electronic and hybrid—in newer ones. The core appeal of safety and design remains, but the cost of ownership over 8-10 years is the variable that demands careful financial consideration.


