The Hyundai Santa Fe's primary downsides are a cramped third row unsuitable for adults, subpar fuel economy in non-hybrid turbo models, and a polarizing boxy design in the 2025 model. Transmission software issues in recent years and a history of engine-related recalls also affect its reputation for long-term reliability.
A major limitation is its third-row seating. With only 14.6 cubic feet of cargo space behind it, the area is best for children or occasional use by small adults. For families needing genuine three-row capacity, midsize competitors like the Honda Pilot or Kia Telluride offer significantly more space.
Fuel economy is another concern for gas-powered models. The 2.5-liter turbocharged engine achieves an EPA-estimated 21 mpg city and 28 mpg highway in front-wheel drive configuration. In real-world mixed driving, owners often report figures in the low to mid-20s. This trails behind non-turbo rivals such as the Toyota Highlander, and the efficiency gap widens further when comparing hybrid variants.
The 2025 model's bold, boxy exterior has proven controversial. While it maximizes interior room, its utilitarian look is a significant departure from the softer shapes of its predecessor and may not appeal to all buyers seeking a traditional SUV silhouette.
Regarding reliability, the Santa Fe has a mixed record. While Hyundai's warranty is strong, specific model years have shown problems. The National Highway Traffic Safety Administration (NHTSA) lists over a dozen recalls for the 2021-2023 model years, addressing issues from engine fire risks and faulty seat belts to electrical and transmission control software. A notable transmission complaint involves hesitant shifting or harsh engagement, particularly in 2022-2023 models, often requiring a software update from the dealer.
Base engine performance can feel inadequate. The entry-level 2.5-liter naturally aspirated engine (191 horsepower) struggles with acceleration when the vehicle is fully loaded. The 1.6-liter hybrid system, while efficient, can feel strained during highway passing maneuvers, producing noticeable engine noise.
In summary, the Santa Fe excels in comfort, standard technology, and value but compromises on third-row utility and fuel efficiency. Its reliability profile is marked by proactive recalls rather than a clean history, making a pre-purchase vehicle history check and awareness of recall status essential for used models.
| Aspect | Key Downside | Comparative Context |
|---|
| Third-Row Space | Cramped for adults; minimal cargo space when in use. | Less spacious than Honda Pilot, Kia Telluride. |
| Fuel Economy (Turbo Gas) | EPA: 21/28 mpg (FWD). Real-world often lower. | Less efficient than Toyota Highlander's V6. |
| Reliability History | Multiple NHTSA recalls for 2021-2023 models (engine, electrical, transmission). | More recall activity than segment average in recent years. |
| Base Engine Performance | Entry-level 2.5L engine feels underpowered with full load. | Competitors often offer more powerful base engines. |
