How to cancel the exemption application submitted on 12123?

2 Answers
SanEden
07/24/25 10:32am
To cancel the application for the exemption mark on 12123, you can cancel it through the 12123 APP, visit the vehicle management office to cancel the application, or call the vehicle management office to cancel the application. Relevant details are as follows: Introduction to 12123: 12123 is a mobile APP where you can apply for an exemption mark. Exemption regulations: After the new regulations were introduced, non-commercial vehicles within 6 years can apply for online exemption. Although the vehicles are exempt from inspection for 6 years, it is still necessary to collect the annual inspection mark every 2 years. Many car owners apply for the exemption mark on the 12123 APP.
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OMarley
08/11/25 5:37am
When I applied for the vehicle inspection exemption last time, I entered the wrong license plate number on the 12123 App and wanted to cancel and start over. After opening the App and logging into my account, I went to the business processing section on the homepage and found the motor vehicle services category. Scrolling through, I saw the application record list, selected the corresponding exemption application form, and entered the details page. Then, I clicked the 'Cancel Application' button at the bottom. If the button was grayed out and unclickable, it meant the application was being processed. In that case, I had to close the App, wait for a refresh, or contact the customer service hotline at 12123 for feedback. Upon successful cancellation, I received an SMS notification, after which I could resubmit the application. I find the App really convenient, saving me the hassle of queuing at the DMV. However, unstable network connections or App lag can lead to misoperations, so I recommend operating in a WiFi environment and double-checking if the vehicle information matches. After cancellation, wait a few minutes for the system to update the status before clicking again to avoid duplicate locks. I usually use the App to manage my annual inspection schedule, logging in regularly to check notifications and prevent errors.
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