Conditions for Chery Ant's Battery Lifetime Warranty?

[Dennis]

For the first non-commercial owners of Tiggo e, Arrizo e, and the 2019 Ant models, Chery New Energy offers a lifetime free warranty for the three key electric components (power battery (cell), drive motor (including motor controller), and vehicle controller). Below are the relevant details: 1. Ant's exterior: The rear design of the new car is equally compact and cute, featuring small-sized taillights with halogen light sources. Below them extends a large black bumper in a 'U' shape, followed by a trapezoidal silver underguard of considerable size. 2. Powertrain: The official maximum range of the Chery Ant is no less than 180km, with a top speed of no less than 100km/h. Regarding charging, in standard charging mode, it takes up to 6 hours to fully charge the battery from 0, while fast charging mode requires 0.5-1.5 hours, with specific times depending on adjustments.

[Luis]

I've been driving the Ant for 3 years, and there are several key conditions to note regarding the lifetime warranty. You must be the first owner; the warranty automatically becomes void after transfer of ownership. The vehicle must be for non-commercial use—you can't use it for ride-hailing or other commercial purposes. Every maintenance service must be done at a Chery-authorized 4S shop; don't try to save money by going to a roadside garage. If you've modified the electrical system or if the battery is damaged due to an accident, the manufacturer definitely won't honor the warranty. Also, normal battery degradation isn't covered; only when the capacity drops below 70% is it considered a quality issue. Remember to keep all maintenance receipts—they're solid evidence if you need to defend your rights.

[DelChristopher]

As a new energy vehicle user, I believe the core of the Chery Ant's lifetime battery warranty lies in standardized usage. Firstly, it requires maintenance exclusively at authorized 4S shops, with mandatory check-ups every 5,000 kilometers or six months. The vehicle must be for personal family use only, with commercial operations explicitly excluded. The policy is valid only for the first owner and doesn't apply to second-hand vehicles. The most frequently overlooked aspect is charging protocols - prolonged use of fast charging or third-party substandard charging piles may lead to warranty denial. Visible impact marks on the battery casing may also affect warranty eligibility, so we recommend installing underbody protection panels.

[CarlosAnn]

The conditions for the lifetime warranty are quite clear: it must be the first owner listed on the purchase invoice. The vehicle must not be involved in accidents or have its three-electric system modified. All maintenance and repairs must be performed within the Chery service network without interruption. The warranty covers only the power battery module, excluding charging equipment. It's worth noting the battery testing standard, which typically requires capacity degradation to 70% before triggering a replacement. It's advisable to have the technician use a diagnostic tool to read the battery health value during each maintenance service to detect any abnormalities promptly.

[EmeryRose]

From the perspective of 4S dealership staff, vehicle owners often lose warranty coverage due to three main reasons: failure to perform scheduled maintenance resulting in incomplete system records; unauthorized replacement with non-OEM battery components; and prolonged parking leading to complete discharge causing over-discharge damage. To qualify for lifetime warranty, owners must ensure maintenance intervals do not exceed 12 months/10,000 km (whichever comes first) and avoid deep discharge (below 10%) during charging. Warranty claims may also be denied if corrosion occurs due to untimely inspection after water exposure.

[VonEli]

Easily overlooked details in lifetime warranty terms: The warranty coverage is limited to the battery cells, excluding the BMS (Battery Management System); the vehicle must be used within the specified mileage (typically no more than 30,000 kilometers per year); it cannot be used for unconventional scenarios such as towing or racing; damages caused by failure to promptly address system fault codes will not be covered. It is recommended to proactively request electronic work orders for record-keeping after each maintenance service, as these records serve as crucial evidence for claims.