Can a 4S shop erase vehicle maintenance records?

2 Answers
OElliot
07/25/25 8:34am
According to regulations, the maintenance records of a vehicle involved in an accident at a 4S shop cannot be deleted. This is because the records of car insurance claims are linked with the traffic violation inquiry system on the municipal traffic management bureau's website. When checking for violations, the claim records can be viewed, so the maintenance records cannot be deleted. Here is some additional information: 1. Vehicle maintenance: Vehicle maintenance is a general term for the upkeep and repair of automobiles. It involves using technical means to diagnose faults, identify the causes, and take measures to eliminate the faults, restoring the vehicle to certain performance and safety standards. Vehicle maintenance includes major repairs and minor repairs. Major repairs refer to restorative repairs that involve repairing or replacing any parts of the vehicle to restore its proper technical condition and fully or nearly fully recover its lifespan. Minor repairs refer to operational repairs that involve replacing or repairing individual parts to ensure or restore the vehicle's operational capability. 2. Inquiry method: You can visit a 4S shop and ask the on-site staff to inquire, but you need to provide proof of ownership. For the same brand of car, the vehicle record system in 4S shops is nationwide networked. Simply bring the necessary materials to the 4S shop and ask the after-sales department staff to check the maintenance records.
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Angela
08/10/25 6:59pm
In my experience dealing with car issues, I've found that maintenance records aren't something you can just casually erase. These records are like the vehicle's health files, all stored in the manufacturer's big system. When a 4S shop services your car, every operation is automatically logged, including what parts were replaced or what was repaired. If someone really wants to delete them, they'd have to hack the system or resort to illegal methods, but this is no small matter—it could lead to serious trouble, like fines for fraud or even jail time. Safety is the top priority: without these records, you wouldn't know if a new issue is related to an old problem, and imagine how dangerous it could be if the car breaks down on the highway! I advise car owners not to entertain such ideas—transparency is the way to peace of mind. If you're really concerned, check the official maintenance app; it has all the records you need.
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