Are Car Repairs Free During the Warranty Period?
2 Answers
During the warranty period, not all car repair costs are covered for free. The warranty only provides free services for specific items, such as the engine, transmission, drive system, steering system, and chassis suspension system. Warranty Period: Generally, the warranty for a new car lasts for three years or 60,000 kilometers, whichever comes first. This means that if the vehicle exceeds 60,000 kilometers before reaching three years from the purchase date, the warranty period ends. Similarly, if the vehicle hasn't reached 60,000 kilometers but has been owned for over three years, the warranty also expires. This is based on China's Automobile Three Guarantees Policy, which states that the "repair warranty period is longer than the Three Guarantees period. The Three Guarantees period is no less than 2 years or 50,000 kilometers, while the repair warranty period is no less than 3 years or 60,000 kilometers." The purchase date is determined by the vehicle's invoice. Different car brands may have varying warranty policies, but none will be shorter than three years or 60,000 kilometers. The car warranty period refers to the timeframe during which the manufacturer promises to provide free repairs and maintenance for any faults arising from quality issues. The "free replacement" and other services promised in the warranty are conditional upon regular maintenance at authorized locations (usually 4S shops) as specified in the maintenance manual. In other words, if the owner opts for repairs at unauthorized locations during the warranty period, they forfeit all free services under the warranty.
I've been driving for several years, and every time I get my car repaired within the warranty period, it's basically free, but it depends on the specific situation. For example, last time my car's transmission had an abnormal noise. I drove it to the 4S shop, and after inspection, they said it was a factory defect and replaced the part for free without hesitation. However, I want to remind everyone that the warranty only covers manufacturing quality issues. For problems like engine or electronic system failures, they are only free if confirmed to be factory defects. If it's due to a collision, not performing maintenance on time, or damage caused by self-modification, then you'll have to pay out of pocket. I also recommend keeping records of maintenance receipts and not delaying maintenance to avoid voiding the warranty. The warranty period is generally around 3 years or 60,000 kilometers—don’t miss the deadline. In short, getting repairs done during the warranty period is indeed a hassle-free and cost-saving opportunity, but don’t neglect your responsibilities—actively communicate and clarify the details.
