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Why isn't my TC002 thermal camera working with my iOS device after using the extension cable?

1Answers
RonanFitz
12/17/2025, 08:17:25 AM

If your TC002 thermal camera isn't functioning after connecting it to your iOS device using the provided extension cable, the connection order is likely the culprit. To ensure proper functionality, always connect the extension cable to the TC002 camera first. Then, connect the other end of the cable to your iOS mobile device. This sequence is crucial for the device to be correctly recognized. If you connect the cable to your iOS device before the TC002, the connection may fail. By following this simple connection sequence, you should be able to resolve the issue and get your TC002 working seamlessly with your iOS device.

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