Why is my PITAKA wireless charging base overheating or charging slowly?

[SanClayton]

If your PITAKA wireless charging base is overheating or charging your smartphone slowly, several factors could be at play. Here's how to troubleshoot the issue: First, ensure your smartphone is correctly positioned on the charging base's designated charging area. Proper alignment is crucial for optimal charging efficiency. Also, consider the ambient temperature. Wireless charging performance can be affected if the surrounding temperature exceeds 82.4°F/28℃. Charging in a cooler environment can improve performance. If these steps don't resolve the problem, contact PITAKA customer service for further assistance.