
Experiencing slow charging or overheating issues with your wireless charger can be frustrating. Here's a helpful guide to pinpoint the potential causes and solutions: First, ensure your smartphone is correctly positioned on the PITAKA wireless charging base, aligning it with the designated charging area for optimal contact. Next, consider the ambient temperature; excessive heat can significantly impact charging efficiency. If the surrounding temperature surpasses 82.4°F/28℃, relocate the charging base to a cooler environment. If the problem continues after these steps, it's recommended to contact PITAKA customer service for specialized support.


