
If your wireless charging pad isn't charging your device, here's how to troubleshoot the issue. First, check the power connection. Ensure the power adapter is correctly plugged into the wall and the USB-C cable is firmly connected to the charging pad. Next, examine the indicator lights on the pad. Flashing green or blue lights often signal a problem; consult your user manual for specific error codes related to the light patterns. Also, ensure there are no metal objects, such as keys or coins, on the charging surface, as these can disrupt the charging process. Consider your case; some cases, especially those with metal components, might interfere with charging. Avoid using the wireless charger in extreme temperatures or humid environments, as these can affect its performance. Keep the charger at least 30cm away from any implantable medical devices to prevent interference. If these steps don't resolve the issue, consult the customer service information in your manual for further assistance or warranty claims.


