What should I do if my Emaux E-Lumen X Series Underwater Light isn't working?

[Jodie]

If your Emaux E-Lumen X Series Underwater Light isn't functioning as expected, here’s a troubleshooting guide to help you resolve the issue:

If the light appears dim:

• Verify the voltage of the transformer.
• If you're using a color touch control box, check the brightness settings on the remote control.

If the light is completely off:

• Ensure the main power supply and power cord are properly connected.
• Inspect the fuses at the switchboard to confirm they haven't blown.
• If necessary, consider replacing the lamp. It's recommended to have a qualified electrician test the lamp.

If the light turns on briefly and then shuts off:

• Check the transformer. A qualified electrician should test this.

If these steps don't resolve the problem, and your Emaux E-Lumen X Series Underwater Light continues to malfunction, please contact an authorized Emaux dealer for further assistance. Remember, avoid disassembling the underwater light yourself, as this may void the warranty.