What should I do if my Ai Box won't connect to my car?

[Suzanne]

Experiencing trouble getting your Ai Box connected to your car? Let's troubleshoot! First, try clearing the CarPlay/Android Auto device lists on both your car's system and your phone. If the Ai Box's blue LED is on, but you can't access the main menu, a factory reset might help. Unplug the Ai Box, wait briefly, and then plug it back in. For Wi-Fi connection problems, make sure your phone's hotspot is active. If your car lacks a touchscreen, try setting your hotspot password to "12345678." When dealing with Wireless CarPlay/Android Auto, ensure your phone's Bluetooth is enabled and paired with the Ai Box. Finally, if online videos buffer or the GPS signal is weak, consider the Ai Box's placement. Avoid locations like the glove box or armrest, which can obstruct the signal. Following these steps should help resolve most connectivity issues with your Ai Box.