
Based on the information available, Total Wine & More's official corporate is to allow only service animals inside their stores. This policy is in accordance with the Americans with Disabilities Act (ADA), which grants trained service animals access to public places. The definition of a service animal is specific to an animal trained to perform tasks for an individual with a disability; this does not typically include emotional support animals or other pets.
However, the enforcement of this policy can vary by location, as the final decision is often left to the discretion of individual store managers. Some stores are known to be pet-friendly and may welcome well-behaved dogs that are not service animals. Customer reports indicate that certain locations are accommodating to pet owners, with staff being friendly towards their animal companions.
Because the policy is not consistent across all locations, the most reliable course of action is to call your specific Total Wine & More store ahead of your visit. A brief phone call to confirm their local policy regarding pets will ensure you know whether your animal is permitted before you arrive.


