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How do I get warranty service for my Hisense HBE3501CPS oven?

1Answers
MalachiMarie
12/17/2025, 07:16:17 AM

To secure warranty service for your Hisense HBE3501CPS Freestanding Electric Oven, follow these steps. First, contact the Hisense Consumer Care Center by phone at 1-877-465-3566. Their service hours are Monday through Friday, 9 AM to 9 PM EST, and Saturday and Sunday, 9 AM to 6 PM EST. You can also email them at service@hisense-usa.com or visit their website at www.hisense-usa.com. When you contact Hisense, have your original bill of sale or receipted invoice ready. This document must clearly show the date of purchase and the dealer's name. It's essential to prove your purchase falls within the warranty period. Hisense may initially troubleshoot the issue with you over the phone or via email. If on-site service is necessary, they will arrange it if available in your area. Please note that on-site service availability is at Hisense's discretion. If on-site service isn't available, Hisense may offer a replacement with a new or refurbished model of similar value, or they may provide a refund. Be sure to review the warranty terms and conditions, as there may be exclusions for issues caused by misuse, tampering, or environmental factors. Following these steps and providing the required information will help you initiate the warranty service process for your Hisense HBE3501CPS oven.

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