Will the warranty still be valid if maintenance is not done at a 4S shop?
1 Answers
You will not be able to enjoy the warranty. New cars generally come with a three-year or 100,000-kilometer whole vehicle warranty, whichever comes first. If a new car within the warranty period is not maintained or repaired at a 4S shop, once any quality issues arise, the car dealer will refuse to provide warranty benefits on the grounds that "maintenance or repairs not performed at a 4S shop or designated service station cannot enjoy the warranty." In fact, the car dealer's approach is not without reason. Owners cannot guarantee that the vehicle's quality issues are not caused by improper repairs at sites other than 4S shops. Therefore, it is still advisable for new cars to be repaired at 4S shops. Although the labor service fees are slightly more expensive, the quality of repairs at 4S shops is still guaranteed. The whole vehicle warranty means that if various parts are confirmed to be damaged due to product quality issues rather than human factors, they can be replaced or repaired for free. For example, if components like the tachometer or air conditioner develop problems within the warranty period or the specified mileage, they can be repaired for free.