Will the 4S store handle a punctured tire on a new car?
2 Answers
Non-quality issues are not covered by 4S stores. Below is relevant information: Develop the habit of regularly checking tire pressure: Pressure is key to extending tire lifespan. If tire pressure frequently exceeds normal levels by 20%, tire life decreases by 10%; if frequently 30% below normal pressure, tire life reduces by 52%. Maintain consistent pressure: Tire pressure is crucial - insufficient pressure worsens tire deformation, causing sidewall cracks, excessive heat generation, rapid temperature rise, accelerating rubber aging, and fatigue/breakage of cord layers. Regularly remove foreign objects from tires: While driving, small debris like gravel often gets lodged in tire tread grooves. Untimely removal may lead to punctures, air leaks, or even blowouts over time.
Three months after I got my new car, I ran over a nail and punctured the tire. I went to the 4S store to ask if they could patch it for free. The service guy showed me the manual and explained that tires are consumables, and puncture damage caused by nails is not covered under the vehicle warranty. However, they did carefully check my tire pressure and rims, assuring me that as long as the rim wasn’t damaged, there was no need to worry. They charged me 150 yuan for the tire repair, which was a bit more expensive than roadside stalls, but considering they used a torque wrench for disassembly and reassembly and performed wheel balancing, I felt the money was well spent. New car owners tend to fret over their tires the most, but in reality, occasional punctures aren’t a big deal—the key is to get the tires balanced after repair, otherwise, the steering wheel might shake at high speeds.