Why hasn't the deduction been cleared when the traffic police 12123 clearance date arrived?

[VonAyla]

There may be two reasons for this. First, the traffic violation was processed too late, too close to the clearance date, resulting in the data not being updated in time, and the deduction was recorded in the next scoring cycle. Second, the current data update is slow, so just wait a little longer. Below is a detailed introduction to the traffic police 12123: 1. Overview: The traffic police 12123 is the official client of the Internet traffic safety comprehensive service management platform, with technical support provided by the Traffic Management Research Institute of the Ministry of Public Security. The service targets are vehicle owners, drivers, and other users nationwide. 2. Services: It provides registration for individual users of the Internet service platform, appointment, acceptance, and handling of business such as motor vehicles/driver's license/illegal processing, traffic safety information inquiry, business notification reminders, business guidance, road traffic services, and other comprehensive traffic safety services.

[Donna]

This is quite common, and I experienced it last year as well. When the score reset date arrives but the system hasn't refreshed, it's likely due to lag in backend data synchronization. The Traffic Management 12123 app doesn't update in real-time; you'll need to wait for the system to complete its batch data processing. I stayed up until 2 a.m. to see my points reset, but it's more reliable to check during normal daytime hours. The key is ensuring all fines are settled: if there are any unpaid on-the-spot tickets or online penalty payments stuck at the payment stage, the points won't expire. Once, I had points carried over because I forgot to pay a 15-yuan parking fine. Remember to verify the 'initial license issuance date' on your driver's license main page – some people mistakenly think their birthday is the reset date, leading to confusion.

[StMason]

I've encountered similar inquiries many times. The key is to first rule out two points: first, check whether the violation has indeed been fully processed, especially for on-the-spot tickets that require handling within 15 days—failure to process them on time will delay it to the next cycle; second, verify all payment records for the penalty decisions. If the 12123 app shows 'processed but unpaid,' it's not considered complete. System delays are usually resolved within 24 hours, and may extend during holidays. Last month, when I helped a friend check, his score reset hadn't updated by the reset day, but after dinner, it refreshed. If there's no update after 48 hours, it's recommended to call 12123, press 9 for manual verification, and you might need to bring your documents to the counter for data synchronization.

[DeAlyssa]

It might be a system bug. I once handled a case where the payment was shown as made but the points weren't cleared, and it turned out to be unsynchronized cross-province violation data. Focus on two things: log into 12123 and check 'Unprocessed Violations' to see if it's truly zeroed out; check the payment history under 'Fine Payment' to confirm all penalty decision numbers end with 'paid' status. For tickets issued by highway patrol, you need to get a bank statement from a branch to fully synchronize. A tip: don't perform any operations on the points clearance day itself—handling all fines three days in advance is safest. If the system is under maintenance, you'll have to wait a few more business days.

[AthenaFitz]

There are three main troubleshooting directions for this matter: First, check the time node, as the clearing calculation is accurate to the hour. For example, if you receive your license at 3 PM, you must wait until that exact time on the same day. Second, verify the closure of traffic violations, especially for non-on-site violations, which require waiting for the adjudication to take effect before the points can be cleared. Third, be aware that exceeding 12 points will freeze the clearing process. There was a case where a customer received 6 new points in the last three days of the scoring cycle, just reaching the 12-point threshold, which directly required re-education. It is recommended to process all fines via the 12123 app five days before the clearing date, and allow 72 hours for the system to refresh after processing. Currently, the 12123 app offers a 'Clearing Reminder' feature, which automatically pushes processing progress updates once enabled.

[AmaraLee]

Personal experience. Checked in the morning on the points clearance day and it still showed 9 points, thought it would reset automatically. But in the afternoon, got rear-ended and called the police. The traffic officer checked the system and found the points hadn’t cleared, almost leading to a misjudgment. Key reminder: System updates take time. The 12123 backend typically runs batch processing every 2 hours, and refresh speeds vary by region. Strongly recommend handling all violations in advance. Once, I handled a client’s violations for them, and they completed it the night before the points clearance day. The data wasn’t synced, causing a two-day delay in the update. When handling violations, make sure each one shows 'processed' to complete the loop. Also a reminder: If you lend your license to someone else for points deduction, it’s best to check the actual status in advance.