Why does the screen go black when connecting Apple CarPlay to the car?

2 Answers
SanReed
07/28/25 11:43pm
The main reasons for the black screen when connecting Apple CarPlay to the car are: 1. Car computer crash: Nowadays, cars have many electronic components, especially with the continuous updates and iterations of car connectivity systems. Many cars have complex multimedia systems, leading to an increase in dashboard screen failures. You can try turning off and restarting the car and the car computer to see if the screen display can be restored. If repeated attempts still don't solve the problem, take some time to visit a 4S shop for testing, updating, or repairing the relevant module. 2. Loose wiring connectors: Many wiring connections are made through snap-in plugs. When encountering bumpy roads or due to the original installation quality, the connectors may become loose or detached, causing the dashboard screen to fail. In this case, you can only go to a 4S shop or repair shop to have the back of the screen opened and the connectors reinserted and tightened.
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ElliotDella
08/12/25 4:02am
I find it quite annoying when Apple CarPlay goes black during connection, likely due to software or hardware issues. CarPlay relies on the collaboration between the phone and the car's infotainment system. If the phone recently updated its iOS version but isn't compatible with older systems, it may freeze, resulting in a black screen. The connection cable is also a potential problem—I've tried using an old USB cable, and poor contact can cause nothing to display, while switching to the original cable improves the situation. The car's infotainment system itself might malfunction, with the navigation interface crashing or the system overheating and pausing functions. It's recommended to first restart both the phone and the car's system. Sometimes, background apps like Spotify can interfere by consuming resources, so closing and reconnecting may help. Don’t just randomly troubleshoot—check for system update prompts and upgrade promptly. If the issue occurs frequently, it’s best to consult a 4S店 technician to avoid driving safety risks. Regularly backing up common settings can reduce hassle. I’ve developed a habit of checking periodically, which works well.
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