Why does the 12123 app show I failed the Subject 3 test when I actually passed?
2 Answers
If you just took the test that day, it could be due to a delay in the traffic management system or the system not being updated yet, hence the result isn't displayed. More details are as follows: 1. If it's on the same day as the test, this is a normal status: If several days have passed since you took the Subject 3 test and the 12123 app still shows you failed, this is abnormal. You can report it to the driving school or the examination department. If the issue is due to the examination department not updating or uploading the results in time, you can check your test results after waiting for a while. 2. The 12123 app has very comprehensive functions: Drivers or vehicle owners can use it for vehicle inspection appointments, license and certificate handling, violation processing and fine payment, travel information, information inquiries, notifications, and more. For some vehicle owners, using this app to handle certain tasks can save time and improve efficiency.
When I took the driving test (Subject 3), I also encountered this issue. I clearly signed and passed on-site, but when I checked the 12123 App half a day later, it still showed as 'not passed.' It was a bit nerve-wracking. Later, my driving school instructor explained that this was mostly due to data synchronization delays. The examiners need to organize and batch upload the results to the system backend after the test, and during peak times, it might take up to 24 hours for the update to appear in the App. Don’t worry—I tried refreshing the App multiple times or re-logging in via WiFi, and the result eventually showed up. My advice is not to panic. First, check your exam notification slip to confirm the actual result. If it still hasn’t updated after a day, directly contact the local DMV or the 12123 customer service—they can manually update it. Occasional network congestion or glitches on the platform are normal and won’t affect your actual passing status.
