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Why does ETC always fail to be detected?

3 Answers
VonJosie
09/07/25 7:41am
ETC detection failure reasons: Excessive speed: Normally, ETC regulations stipulate that vehicles must pass through the detection system at a speed not exceeding 20 kilometers per hour. If the speed is too fast, the system cannot properly scan the ETC card. LED display shows no OBU when inserting the card: This situation generally occurs when the card is not properly inserted. Simply remove the card and reinsert it. If the issue persists, it is recommended to use the manual lane. OBU device issue: This is usually due to the OBU running out of battery or being placed in an incorrect position. In such cases, it is advisable to use the manual lane. During regular use, take good care of the OBU device in your vehicle to avoid moisture or magnetic interference. Using an ETC that does not belong to this vehicle: Since ETC uses a one-vehicle-one-card recording method, using someone else's ETC that does not match the license plate number may result in failure to pass the toll station smoothly.
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AryaDella
09/19/25 6:48am
I've encountered this issue several times. It's really annoying when the ETC device keeps failing to be detected. Common causes include improper installation, such as incorrect placement on the windshield, overly thick window film, or metal coatings blocking the signal. Additionally, the device itself might be faulty, like a dead battery or a malfunctioning chip. Another possibility is weak signal from the toll station's antenna or system upgrade issues. I recommend checking these first: adjust the device's position to ensure it's facing the toll lane directly; clean the tag's surface to remove any dust obstruction; if it still doesn't work, visit an ETC service center or 4S shop immediately. ETC devices age quickly, so regular maintenance can save you a lot of hassle. Remember, ETC failure affects highway access, causing delays and the trouble of lane changes—address it early for peace of mind.
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AlexandraFitz
11/02/25 7:09am
As a car owner, I often face the issue of my ETC not being detected. This problem usually stems from minor issues with the vehicle or the device itself: if the windshield has dark tint or obstructions, the ETC signal can't transmit properly; a loose or improperly activated device is also ineffective. The toll booth environment matters too—signal tends to weaken on rainy days or under bridges. My advice is to try simple fixes first: reposition the device to an unobstructed spot at the top of the windshield, or restart it; check for loose fuses or wiring. If the issue persists across different toll booths, the device is likely faulty and requires contacting ETC customer service for repair. Regular care, like avoiding prolonged sun exposure and minimizing vibrations, can extend the device's lifespan.
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