Why did 'Hello Banma' suddenly lose sound?
2 Answers
That indicates there might be an issue with the vehicle's voice recognition system. Here are some suggestions: Method: First, self-check whether you accidentally touched the volume switch or closed the app. If the audio functions are working fine, it's recommended to have a thorough inspection at a 4S shop. Additional information: 'Hello Banma' is the wake-up phrase for this internet-connected vehicle system. Banma is the name of a joint venture created by SAIC Motor and Alibaba Group, a smart company providing comprehensive internet-connected vehicle solutions for the entire automotive industry. In addition to pre-installed internet-connected vehicle systems, all subsequent internet-connected vehicle operation services are also provided by Banma. Therefore, Banma is like giving life to vehicles, making each car possess a unique soul. When you communicate with your car, you're essentially communicating with Banma, hence the wake-up phrase 'Hello, Banma!' Interestingly, you can customize Banma's response to make it your exclusive companion. For example, if you want Banma to call you 'baby,' you can set the response phrase to 'Here I come, baby!'
Last time my car's Zebra system also lost sound, which really stressed me out. There could be several possible reasons, like the system freezing and needing a reboot, or accidentally hitting the mute button. I remember there are different volume settings for navigation, media, and call audio - sometimes you might accidentally turn them all off and end up with no sound. Another common situation is when a system update fails, causing the voice module to crash, requiring a trip to the 4S shop to reflash the program. A loose microphone connector in the infotainment system can also cause sound loss, especially after driving on bumpy roads. The best first step is to try rebooting the system - hold down the steering wheel voice button and volume knob for 15 seconds to force a restart, just like when a phone freezes, which should fix it 80% of the time. If that doesn't work, you'll probably need to plug in an OBD scanner to check the fault codes, which isn't something you can do yourself.
