Who to Contact When a Fully Paid New Car Lacks a Certificate of Conformity?

1 Answers
LeMarley
07/29/25 5:16pm
According to relevant regulations, a new car without a factory certificate of conformity cannot only be exempt from vehicle purchase tax but also cannot be registered and licensed by the traffic management department. In accordance with relevant laws and regulations, when consumers purchase a new car, the dealer must deliver not only the car itself but also the certificate of conformity, user manual, invoice, and other credentials to the consumer. After the vehicle purchase is completed and the consumer has paid in full, they can contact the dealer for resolution. Below is an introduction to the certificate of conformity: 1. Overview: The certificate of conformity is another important credential for a car and is essential for vehicle registration. Only cars with a certificate of conformity meet the national requirements for motor vehicle equipment quality and related standards. 2. Content: The purchase invoice is the most important proof when buying a car and is also one of the credentials required for vehicle registration. Therefore, when purchasing a car, you must request the purchase invoice from the dealer and confirm its validity. 3. Other Documents: Some vehicle engines come with a separate user manual, and certain optional equipment for some vehicles may have specific requirements or regulations. In such cases, consumers should request the relevant credentials from the dealer.
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