Where to File a Complaint for Car Issues?

[Josephine]

Negotiating with the dealer is the most direct and common method to resolve car quality issues. If negotiations fail, you can file a complaint with the local quality inspection department, consumer protection association, or apply for arbitration in a people's court. Below are some precautions when purchasing a car: 1. Check if all accompanying documents are complete and in order: certificate of conformity, product manual, invoice, warranty card, etc., especially verifying the certificate of conformity. 2. Inspect the car type: carefully confirm whether it is a display car, stock car, test drive car, faulty car, or accident car. 3. Check the manufacturing date: review the manufacturing date on the certificate of conformity and the engine nameplate, as well as the 4S store's inventory receipt, to see the production date and arrival date, and determine if it is a stock car. 4. Inspect the overall appearance of the car: check for paint, scratches, dents, and color differences. Do not inspect the appearance at the same location; change locations, such as indoors and outdoors, because lighting affects paint inspection, and inspect from different angles, such as with and against the light.