What to Do If the Car ETC Falls Off?
2 Answers
If the ETC falls off, it cannot be used anymore. You need to bring the original vehicle, the ETC device, and the bound bank card to the ETC device installation location to reactivate the device. The ETC installation process is as follows: After receiving the device, first check whether the ETC card and the electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU, and the red light will briefly turn on. The OLED screen will display "Tag Invalid" or "Please Insert Card," indicating the device is functioning normally. Clean the front windshield to ensure the surface is smooth, clean, and dry. Then peel off the protective film on the back of the OBU and stick it to the installation position. Press firmly for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front facing the driver and the back facing the windshield, ensuring the chip is inserted into the OBU device.
If your ETC device falls off, don't panic! First, park your car in a safe place, such as a service area or roadside safety zone, and check if the device is damaged. If it's intact, you can use strong glue or specialized double-sided tape to reattach it to its original position—cleaning the windshield beforehand ensures better adhesion. Never risk handling it while parked on the highway; safety comes first. Afterward, it's advisable to drive to an ETC service point or a partner bank to have them verify the installation's stability and confirm there are no erroneous deductions from your account. I've encountered this issue a few times, mainly due to adhesive aging or rough road conditions. Regularly inspect the adhesive to avoid regrets when it completely detaches. Additionally, if the ETC malfunctions at a highway entrance, you'll need to manually take a card for passage, which not only wastes time but also risks being photographed and penalized. For quick fixes, always consult professionals.
