What is the 4S store vehicle delivery process?
3 Answers
4S store vehicle delivery process involves fee verification and vehicle inspection. The following is the detailed process of vehicle delivery at a 4S store: Fee Verification: During fee verification, carefully check each item, such as the cost of any added accessories. Vehicle and On-board Items Handover: The vehicle handover process essentially involves checking for any defects in the vehicle's appearance and functions, as well as ensuring that all on-board tools, manuals, and documents are complete. Delivery Ceremony: Most 4S stores conduct a delivery ceremony where sales staff and the car owner take photos with the new car. Subsequently, the sales staff will explain matters related to vehicle maintenance and repairs. After all processes are completed, the owner can drive the car away.
On the day I picked up my new car, the handover process was quite ceremonial. At the 4S dealership, the salesperson first walked me through verifying the order to confirm the model, color, and specifications were correct. Then, we inspected the vehicle's exterior and interior together for any scratches or damages. Next came the financial steps—settling the remaining payment or handling loan procedures, signing the purchase contract, insurance policy, and warranty documents. When handing over the license plate notification and temporary plates, the salesperson patiently explained operational functions like how to use the headlights and air conditioning. Finally, they handed over the keys and owner’s manual, along with some small complimentary gifts. Throughout the process, the salesperson emphasized follow-up maintenance and the free first service, ensuring I could drive off with peace of mind. I paid special attention to checking the vehicle’s condition to avoid overlooking details. The entire process took about one to two hours, but scheduling an appointment in advance could make it smoother. Remember to clarify any questions on the spot and not rush off, as discovering flaws afterward would be much more troublesome.
My recent car pickup experience highlighted that delivery revolves around document verification and vehicle inspection. The salesperson accompanied me throughout the process. We first checked the vehicle against the checklist, confirming low mileage, good tire condition, and clean interior. The signing phase was crucial: proof of active insurance, original invoice, and warranty agreement covering three years of free maintenance. After final payment, we received the vehicle documents and keys. The salesperson took time to demonstrate basic operations, such as smart key usage. I'd advise new owners not to rush off—take time to inspect the chassis or engine. The overall service emphasized customer comfort, offering a tea lounge area. The process is designed to prevent disputes through transparent communication, ensuring satisfaction, with follow-up options like scheduling the first inspection to enhance the experience.
