What does 5S in automobiles refer to?

[LeAaron]

5S refers to five elements: Seiri (Sort), Seiton (Set in order), Seiso (Shine), Seiketsu (Standardize), and Shitsuke (Sustain). These five Japanese terms all start with the letter "S". The basic requirement of 5S is to improve the working environment and cultivate good habits. With the standardized and humanized 5S management model, employees work in a better environment, which not only improves work efficiency but also enables them to work more happily and engaged. The maintenance methods for brakes are: High-temperature protection to prevent corrosion of the braking system, avoid brake pads from seizing due to high temperatures, and eliminate brake squeal; clean brake discs, brake drums, and any parts of oil stains, dirt, and friction dust to maintain good heat dissipation of the brake discs; regularly replace brake fluid; and regularly check the thickness of brake pads or brake shoes.

[ElizabethAnn]

I feel that 5S car dealerships are just upgraded versions of those big 4S stores, representing five service modules: Sales, After-sales Service, Spare parts supply, Second-hand car business, and Survey (customer feedback). When I bought a new car last year, I experienced it firsthand—5S stores not only sell cars but also provide one-stop services like maintenance, part replacements, selling used cars, and even collecting customer feedback, saving me from running around. For example, when getting repairs, I didn’t have to worry about parts availability since everything was handled on the spot. Overall, 5S makes buying and using a car much more convenient, especially for young professionals like me with tight schedules. It allows us to get everything done in one go while providing feedback to improve service quality. However, it’s important to choose official stores to avoid being tricked by knock-offs, as some places in the market try to cut corners.

[SerenityLee]

From my maintenance perspective, the automotive 5S model emphasizes the last three elements: Service, Spare parts, and Survey. In daily interactions with customer vehicles, the Service aspect ensures timely maintenance and repairs, preventing minor issues from escalating. Spare parts supply guarantees no shortages during repairs, minimizing wait times. As for Survey, our boss has us collect feedback to improve services, such as addressing common malfunctions. The Second-hand business is also connected, involving refurbishing and reselling used cars, which adds profit points. In summary, 5S isn't just about selling cars; it makes the entire chain more efficient and significantly reduces customer complaints. However, don't overlook details like whether parts are genuine, or you might face complaints. Based on my practical experience, this model truly elevates industry standards, especially benefiting older vehicles.

[McTeagan]

As a homemaker, I care about the 5S automotive services mainly for the safety of my family. It includes sales, service, spare parts, used cars, and information feedback. When buying a family car, I can fulfill all my needs in one place, such as getting repairs done without having to visit multiple locations. The information feedback part is even more important, as I can report issues to the dealer, ensuring targeted services and fewer accidents. The used car business helps me trade in my old car for a new one. Overall, the 5S system is thoughtfully designed to save me from wasting time. I remember last time when my car lights weren’t working, I went to a 5S store and easily got them fixed with spare parts in stock, and I also provided feedback. The key is to avoid small workshops and choose a formal 5S service to guarantee quality and ensure the safety of my children’s travels. This is something that cannot be overlooked.