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What causes the sudden disconnection of Magotan's CarPlay?

2 Answers

SpencerLee

09/01/25 4:14am

The main reason for the sudden disconnection of Magotan's CarPlay is damage to the phone data cable. Here are the relevant explanations: 1. Damaged data cable: Check if there is any damage or breakage in the phone data cable, and whether there are any foreign objects attached to the metal contact terminals on the USB plug and phone plug or if the surface is oxidized. 2. USB damage: Inspect whether there is any damage inside the USB female port of the car host's external USB-HUB, and whether the contact metal pieces can maintain good contact with the USB male plug. 3. Loose connection: Check if there is any looseness in the connection between the car host and the external USB-HUB. To avoid poor internal contact caused by prolonged oxidation, you can repeatedly plug and unplug the two connectors of the wiring.

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Sean

09/13/25 7:02am

I'm also a Magotan owner, and sudden CarPlay disconnections are quite common. I've experienced it several times before. Possible causes include aging or damaged USB cables, dust in the connectors causing poor contact, or compatibility issues after a phone iOS system update—in which case, try restarting both your phone and the vehicle's infotainment system. Another angle is that the vehicle's software may need an update, as Volkswagen sometimes releases firmware patches to fix vulnerabilities. If you're using wireless CarPlay, check if the Bluetooth connection is stable. Simple fixes: try a new cable, clean the USB port, and if that doesn't work, visit a 4S shop to check the system. Not solving this issue affects navigation, so safety first—don't fiddle with it while driving.

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