What are the Three Guarantees Regulations for Motor Vehicles?
3 Answers
The Three Guarantees regulations for household automotive products stipulate a warranty period of no less than 3 years or 60,000 kilometers, whichever comes first. The Three Guarantees validity period for household automotive products is no less than 2 years or 50,000 kilometers, whichever comes first. Definition of Three Guarantees: The automotive Three Guarantees policy is an abbreviation for "repair, replacement, and refund" implemented by retail businesses for sold goods. It refers to a credit guarantee method adopted by the seller within a certain period for the items purchased by the buyer after the goods enter the consumer market. Precautions: Vehicles purchased before the implementation of the Three Guarantees regulations (i.e., before the official implementation date of October 1, 2013) cannot claim corresponding rights under the terms of the Three Guarantees regulations.
Speaking of the three-guarantee policy for motor vehicles, I've worked in repair shops for decades and deal with it every day. It's mainly a safety net for car owners: for example, within 2 years of purchasing a new car or after driving 50,000 kilometers, if major issues like engine or transmission failures occur, you can get free repairs or replacements; if the steering system fails or poses safety hazards within the first 60 days, you can even return the car for a full refund. Many customers are unaware and end up spending their own money on repairs, which is a huge loss. It's best to keep the purchase invoice and immediately contact the 4S store if any issues arise. Don't underestimate this—the money saved each year could buy an electric scooter. It's really important to understand these policies early to avoid regrets later.
Just got a new car, and I was so excited that I learned about the three-guarantee policy. It's quite considerate - within the 2-year warranty period, any faults will be repaired for free. If the car can't be fixed after two attempts and remains unusable, you can request a replacement. If there are severe steering or braking issues within the first 3,000 kilometers, you can directly return the car. I once heard about a friend whose car had minor issues, and the 4S store kept delaying. In such cases, it's important to stand firm on your rights, make complaint calls, and not let them shirk responsibility. Remembering these details can save both peace of mind and money. Checking more cases online will give you even more confidence.
