What are the reasons for no response when plugging in the charging gun of a new energy vehicle?

1 Answers
KiaraLynn
07/29/25 4:36pm
Here are the reasons why a new energy vehicle does not respond when the charging gun is plugged in: 1. Vehicle model issue: The communication protocol between the charging pile and the electric vehicle does not match. Currently, charging piles can only charge pure electric vehicle models that comply with the national standard protocol. If the owner's electric vehicle is not a pure electric vehicle or the communication protocol does not meet the national standard, it will result in the inability to start charging normally. 2. Fault light reported by the charging pile: An abnormality in the charging pile's self-check process causes the charging to fail to start. 3. Excessive voltage: Issues such as excessive charging voltage between the charging pile and the vehicle, or under-voltage alarms, can also prevent the charging from starting.
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