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What are the reasons for frequent automatic disconnection during new energy vehicle charging?

1 Answers

EvelynFitz

07/29/25 9:47pm

Electric vehicle plugged in but not charging, this may be largely related to the charging pile. 1. Some charging piles have a self-protection mechanism where the charging gun will automatically cut off power if charging does not commence immediately after plugging in. 2. If the issue persists after trying a different charging pile, you may contact customer service for assistance. Below are methods to diagnose charging failures: 1. Check the vehicle: Verify proper connection between the charging plug and cable, ensure the charging cable has power supply, and confirm whether onboard electrical equipment is powered off during charging - some vehicles' protection systems may affect charging. 2. Battery inspection: Examine whether the battery has issues requiring repair at a service center, and inspect the vehicle's electrical system for normal operation.

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