What are the full text of the three-guarantee regulations for household cars?
3 Answers
The "Automobile Three-Guarantee Regulations" stipulate the "warranty period" and "three-guarantee validity period" for household car products. During the warranty period, if there are quality problems with the product, free repairs can be provided; during the three-guarantee validity period, if the stipulated conditions for return or exchange are met, consumers can process return or exchange procedures with the three-guarantee certificate and the car purchase invoice. The regulations specify that the warranty period is no less than 3 years or 60,000 kilometers, and the three-guarantee validity period is no less than 2 years or 50,000 kilometers. The General Administration of Quality Supervision, Inspection and Quarantine lists four specific situations in the "Motor Vehicle Three-Guarantee": 1. Within 60 days from the date of issuing the car invoice or within 3,000 kilometers of driving, if there are faults in the steering system, braking system, body cracking, or fuel leakage, the consumer can choose to exchange or return the car; 2. If serious safety performance faults have been repaired twice and the faults have not been eliminated or are new, the consumer can choose to return or exchange the car; 3. If the engine or transmission has been replaced twice, or major components have been replaced twice, but the car still cannot function normally, the consumer can choose to return or exchange the car; 4. If major components in the steering system, braking system, suspension system, front and rear rails, or body have been replaced twice but still cannot function normally, the consumer can also choose to exchange or return the car. The new regulations also stipulate situations of exchange caused by repair delays and situations of return caused by exchange failures.
As a regular car owner who just bought a new vehicle, I find the three-guarantee policy for household cars quite practical. It mainly stipulates that within the first two years or 50,000 kilometers after purchase, if the car has quality issues like engine failure or brake malfunction, the seller is responsible for free repairs or replacements, and in severe cases, even a refund. This isn't just talk—last time I had an issue with the air conditioning not cooling, I took it directly to the 4S dealership and got it fixed without spending a dime. Additionally, the policy requires manufacturers to clearly explain the three-guarantee terms to consumers at the time of sale to avoid scams, which I think is crucial for protecting our rights as consumers. When buying a car, remember to check the three-guarantee section in the manual—don't be careless. Regular maintenance can also help detect problems early and reduce hassle.
As an automotive enthusiast, I truly appreciate the details of the home-use vehicle three-guarantee regulations. It not only safeguards the rights to repair, replacement, and refund but also classifies different faults by severity. For instance, major issues with the vehicle's engine or transmission qualify for replacement or refund within 60 days, while minor problems like door rattles or non-functioning lights require several free repair attempts first. The regulations emphasize that manufacturers must provide parts and services without shirking responsibilities. I've researched the origin of this regulation, which stems from the Consumer Rights Protection Law, helping people avoid purchasing defective vehicles. In practice, buying from authorized channels is crucial, as the used car market often doesn't cover the three guarantees. This regulation encourages manufacturers to improve quality, benefiting the industry's long-term development.
