What are the full text of the three-guarantee regulations for household cars?
1 Answers
The "Automobile Three-Guarantee Regulations" stipulate the "warranty period" and "three-guarantee validity period" for household car products. During the warranty period, if there are quality problems with the product, free repairs can be provided; during the three-guarantee validity period, if the stipulated conditions for return or exchange are met, consumers can process return or exchange procedures with the three-guarantee certificate and the car purchase invoice. The regulations specify that the warranty period is no less than 3 years or 60,000 kilometers, and the three-guarantee validity period is no less than 2 years or 50,000 kilometers. The General Administration of Quality Supervision, Inspection and Quarantine lists four specific situations in the "Motor Vehicle Three-Guarantee": 1. Within 60 days from the date of issuing the car invoice or within 3,000 kilometers of driving, if there are faults in the steering system, braking system, body cracking, or fuel leakage, the consumer can choose to exchange or return the car; 2. If serious safety performance faults have been repaired twice and the faults have not been eliminated or are new, the consumer can choose to return or exchange the car; 3. If the engine or transmission has been replaced twice, or major components have been replaced twice, but the car still cannot function normally, the consumer can choose to return or exchange the car; 4. If major components in the steering system, braking system, suspension system, front and rear rails, or body have been replaced twice but still cannot function normally, the consumer can also choose to exchange or return the car. The new regulations also stipulate situations of exchange caused by repair delays and situations of return caused by exchange failures.
