What are the conditions for returning a car under the new three-guarantee regulations for automobiles?
3 Answers
The conditions for returning a car under the new three-guarantee regulations for automobiles are as follows: 1. Safety performance issues: If the vehicle has been repaired twice for serious safety performance failures, and the failures have not been resolved or new serious safety performance failures have occurred. 2. Engine issues: If the engine and transmission cannot function normally after being replaced twice, or if the same major component of the engine and transmission cannot function normally after being replaced twice due to quality issues, the replacement counts for the engine, transmission, and their major components should not be double-counted. 3. Body component issues: If the steering system, braking system, suspension system, front and rear axles, or the same major component of the body cannot function normally after being replaced twice due to quality issues.
After purchasing my car last year, I encountered steering issues. The new Three Guarantees policy states that the conditions for returning a car include safety performance faults that remain unresolved after two repairs, such as problems with the braking or steering systems, or if the engine is replaced twice but continues to malfunction. Additionally, issues discovered within 60 days from the date of purchase or within 3,000 kilometers are also applicable; otherwise, delaying may reduce your rights. It is advisable to keep all repair receipts, communicate firmly with the dealer, and not just wait. If necessary, seek assistance from consumer associations to avoid safety hazards. When choosing a car, opt for models with good reputations to minimize the likelihood of disputes.
As a salaried worker with some knowledge about cars, I'd like to share about the new Three Guarantees Law's vehicle return policy. The requirements state that if a vehicle undergoes repairs for more than 35 cumulative days during the warranty period, or if the same fault is unsuccessfully repaired five times, you're eligible for a return. This is particularly crucial within the first two months of purchase or before reaching 3,000 kilometers - issues like brake failure must be addressed immediately. I advise everyone to meticulously record each repair date. Don't hesitate to pursue accountability if needed. If negotiations fail, proceed directly with legal action to protect your rights. Solid evidence is absolutely paramount.
