Under What Circumstances Are Tires Eligible for the Three Guarantees?
3 Answers
Tire quality three guarantees coverage can be divided into tread, shoulder, and sidewall. The specific tire quality three guarantees coverage is as follows: 1. Tread: (1) Crown hole: During production, the tread is too long, not compacted, tread brushing is uneven, poor adhesion to the carcass leading to detachment, or tank flipping. (2) Crown wire exposure: The crown steel belt layer is exposed. 2. Shoulder: (1) Shoulder separation: Separation between shoulder rubber and rubber, or rubber and ply, with no obvious bulge; the separated surface is smooth and not torn. (2) Shoulder bubble: Obvious protrusion between shoulder rubber and rubber, or rubber and ply. 3. Sidewall: (1) Sidewall separation: Separation between sidewall rubber and ply, with a smooth separated surface. (2) Sidewall bubble: Separation and protrusion between sidewall rubber and ply.
As an ordinary car owner, I have some experience to share. The tire warranty usually applies within a certain period after purchase or after driving a certain mileage, and only when manufacturing defects occur. For example, if a new tire develops bulges, cracks, or leaks within six months, these are likely signs of quality issues, and you can request repair or replacement under warranty. However, damage caused by human factors is not covered by the warranty, such as punctures from hitting a curb while driving or normal wear and tear. My advice is to keep the invoice and warranty card when buying tires, and regularly check tire pressure and tread wear. Avoid sharp turns and overloading while driving to reduce the likelihood of problems. If you discover any issues, take photos immediately and contact the seller or 4S store for resolution. Remember, safe driving is the top priority, and don't overlook minor issues—the warranty policy can save us both worry and money.
When buying tires online, the three guarantees are quite crucial. From a consumer's perspective, generally, within 60 days or 5,000 kilometers after purchasing new tires, if manufacturing defects like bubbles, uneven wear, or tread cracks appear, you can apply for the three guarantees service. The premise is that there was no installation error or improper use on your part—for example, wear caused by slamming on the brakes doesn't count. I once encountered a case where there was a crack on the tire sidewall, and after contacting the seller, it was easily replaced with a new one. I recommend checking the production date when purchasing, as tires stored for over a year might carry higher risks. Pay attention to road conditions during daily driving, avoid gravel roads when possible, and proper maintenance can extend their lifespan. After-sales services are generally reliable, and with proof in hand, there's no need to worry about disputes.
