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Should I File an Insurance Claim for Scratches Caused by Myself?

4 Answers
Tiffany
07/29/25 6:32pm

You can file an insurance claim for scratches caused by yourself, but it doesn't necessarily mean the claim will be approved. It's important to check whether you have purchased scratch insurance. The details are as follows: Scratch Insurance: If your car is covered by scratch insurance, scratches caused by your own negligence during driving (such as accidental scrapes) are typically eligible for compensation from the insurance company. If your car does not have scratch insurance, the insurance company is very likely to deny the claim. Additionally, filing a claim will affect your renewal premium for the next year—the more claims you make, the higher your premium will increase. Insurance Claim Process: As long as you have insurance, you can request a claim for scratches on your car. You must report the incident to the insurance company within 48 hours, after which the company will send an assessor to evaluate the damage. If more than 48 hours have passed, the car owner must bring their original ID to file the claim. You can truthfully explain the cause of the scratches, and this will not affect the compensation amount from the insurance company.

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LaKimberly
08/14/25 11:36am

It depends on how severe the scratch is. Just the other day, I scraped a pillar in my neighborhood, leaving a mark about the size of a palm. I asked our regular repair shop, and they quoted me 400 yuan for a touch-up. If the repair cost doesn't exceed 1,000 yuan, I'd suggest not filing an insurance claim—it's more cost-effective to pay out of pocket. Think about it: filing a claim this year could increase next year's premium by about 15%, adding up to an extra 700-800 yuan for both compulsory and commercial insurance. That's practically giving money to the repair shop. Nowadays, many auto repair shops offer scratch-free repairs for minor scrapes, costing only 200-300 yuan—easy on the mind and the wallet. Of course, if the primer is damaged or there's deformation, it's better to go through insurance, especially for luxury cars where repair bills can skyrocket to thousands in no time.

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LeviDella
10/14/25 6:42am

As a veteran taxi driver with over 20 years of experience, my advice is to focus on three things: damage location, repair quotes, and insurance records. For minor issues like door scratches that don't affect safety, just go to a quick repair shop for touch-up paint. But if the damage is near headlights or radar areas, it's best to file an insurance claim - electronic component repairs can be shockingly expensive. Last year, my apprentice's car had a cracked taillight and the repair shop quoted 3,800 yuan - we immediately filed an insurance claim. I recommend filing for insurance if touch-up paint quotes exceed 800 yuan. You can even negotiate discounts at repair shops with the insurance assessment sheet. By the way, nowadays insurers allow mobile photo assessments - no need to visit assessment centers. Just complete the process within 48 hours after a scrape, it's quite convenient.

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ReidAnn
11/27/25 7:37am

It mainly depends on the extent of vehicle damage and the increase in insurance premiums for the second year. Last time my Volvo had a scratch on the rear bumper, the 4S shop quoted 2,600 RMB. If I claimed insurance, the premium for the next year was estimated to increase by 900 RMB, so repairing it myself was obviously a loss. But remember two special cases where you must report to insurance: damage to the vehicle's structural beams or if the other party's vehicle is damaged. For small scratches, here's a money-saving tip: for inconspicuous scratches like those on the lower edge of the door, buy a touch-up pen with the original factory color code from Taobao for 50 RMB, and the result is comparable to professional repair. I just did this for my wife's car last week, and from a distance, you can't even tell. If the metal part is exposed to the primer, don't skimp—report it to insurance, or rust will cause more trouble.

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